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Hotel Reservations in Paris

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    General questions

Which documents will I be receiving upon making my reservation ?

Which documents do I need to show upon arrival ?

Can I leave my luggage at the hotel ?

Is there a car parking around the hotel ?

What do the rates featured on your website include ?

I may arrive late at the hotel on my date of arrival. Should I let you know of it ?

I want to book a double bedded room but the bed configuration is not specified ?

Can we add a child bed in the bedroom ?

I want to book a group ?

Classification, how are hotels classified ?

I would like to ensure my pet(s) can come with me in my hotel – What should I do ?

Are credit card payments secure ?

    I am a returning customer

I did not receive a confirmation for my reservation ?

I made a reservation but I still have not received my voucher ?

I am not satisfied with the way my stay in one of your hotels went ?

I would like to receive an invoice for my stay ?

There is no VAT specified on the invoice I printed from my client account ?

I want to cancel my reservation ?

    You have not found a reply to your question ?

» If you are not an existing client, and have not found a reply to your question, you may use our contact form and we will respond to you within 48 hours (open days). You may make your reservation online via our secure site, or by contacting our reservations consultants available to help you 7 days a week on +33

» If you are a returning customer, please kindly use your Client Account space, identifying yourself with your email address and password to check, amend, etc, your reservation(s), or to print your documents (Vouchers, Invoices, etc).

We are unable to accept any amendment, cancellation, or information request regarding an existing reservation, sent by email or through our contact form.

    Contact Form

We will not respond to any question already addressed on this page, nor will we be able to accept any amendment, cancellation, or information request regarding an existing reservation

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Paris :  38, av du Gal Michel Bizot - 75012 Paris
Tel : +33 (0) - Fax : +33 (0)

Londres :  24 Stanhope Mews West - London SW7 5RB
Tel : +44 20.7373.7354 - Fax : +44 20.7373.7344

Berlin :  Chorinerstr. 42 - 10435 Berlin
Tel : +49 30.8967.79210

Rome :  35, Via Raffaele Cadorna - 00187 Roma
Tel : +39 - Fax : +39

Madrid :  C/Ponzano 39 - 28003 Madrid
Tel : +34.911.516.461

Divers :

Hotels Bookings :

BSP Hotels Paris - Travel Agency Licence LI 075050035 - IATA 2026240
London Office : 24 Stanhope Mews West, London SW7 5RB - Tel : +
Paris Office : 38 Av du Général Bizot, 75012 Paris - Tel : +
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